A typical TUV SUD BABT assessment will involve:
The whole process is aimed at identifying the weak links in the total system and strengthening them to ensure sustainably accurate billing and revenue recovery results to meet both commercial and regulatory objectives.
The UK Metering and Billing Approval Scheme has been designed to monitor the accuracy of UK Regulated Providers’ Total Metering and Billing Systems (TMBS). TUV SUD BABT has been involved for over 25 years throughout the history of the scheme which has existed in various forms since the privatisation of British Telecom in the early 1980s. The current Scheme addresses the requirements of the Communications Act 2003 and of the Ofcom Metering & Billing Direction 2017, and is regulated by Ofcom. Ofcom requires that any UK telecommunications service providers with a relevant turnover of £55m per annum or more have their Total Metering and Billing Systems assessed under the scheme and that they apply to an Approval Body.
TUV SUD BABT has been appointed as an Approval Body under the Scheme to assess Communications Providers’ compliance against the Direction’s requirements and assesses over 80% of the current scheme members.
Scheme Guidance has been developed with input from TUV SUD BABT’s experts and provides guidance to applicants about meeting the specific requirements of the Direction. The scheme’s main requirements are that communication providers have a process management system in operation and can demonstrate continual improvement. Communication Providers must determine what constitutes routine performance and agree this with their Approval Body to whom regular reports must be sent. Ofcom may request sight of these reports to demonstrate that performance is being achieved in practice.
General Guidance can be found in the MABABF website:- www.mababf.org
Certification to the technical requirements of the Direction, together with the associated benefits, is also available to non-UK operators.
TUV SUD BABT provides services to manufacturers of systems and equipment, for example Communication Support Systems, which are used within the Total Metering and Billing System and can play a vital role in ensuring its integrity. We can assess the robustness of these systems against a TUV SUD BABT Code of Practice and provide an attestation of their performance. This adds value to the manufacturer as a way of differentiating his product, and to the Communications Provider, who can use the product with the peace of mind that it has been independently assessed by TUV SUD BABT’s team of experts.
In this increasingly competitive marketplace it is essential that system suppliers are able to differentiate their products. TUV SUD BABT has introduced this new assessment service for suppliers to mobile and fixed communications providers of billing, mediation, provisioning and customer support systems.
This is particularly important now with the advent of the as the onus is on support system suppliers to demonstrate that their products have the capability to meet the needs of the Direction when used as an element of a provider’s Total Metering and Billing System (TMBS).
Whilst it is not possible for billing or mediation hardware systems to be approved under the Direction, TUV SUD BABT has developed a unique assessment approach which can lead to an attestation of the product. This independent third party attestation from TUV SUD BABT, as the UK’s leading Approval Body under the Direction, will provide evidence to your customers that your product will meet their needs for accuracy, reliability and timeliness.
The Metering and Billing Certification and Approval scheme certifies / approves Regulated Providers (Operators) for compliance with the Ofcom Metering and Billing Direction (2017) in accordance with the Communications Act 2003.
Metering And Billing Direction (2017) documents: