UK Metering and Billing Approval – Compliance with the Ofcom Metering & Billing Direction (2008)
The UK Metering and Billing Approval Scheme has been designed to monitor the accuracy of UK Communications Providers’ Total Metering and Billing Systems (TMBS). TÜV SÜD BABT has been involved for over 25 years throughout the history of the scheme which has existed in various forms since the privatisation of British Telecom in the early 1980s. The current Scheme addresses the requirements of the Communications Act 2003 and of the Ofcom Metering & Billing Direction 2008, and is regulated by Ofcom. Ofcom requires that any UK telecommunications service providers with a relevant turnover of £40m per annum or more have their Total Metering and Billing Systems assessed under the scheme and that they apply to an Approval Body.
TÜV SÜD BABT has been appointed as an Approval Body under the Scheme to assess Communications Providers’ compliance against the Direction’s requirements and assesses over 80% of the current scheme members.
Scheme Guidance has been developed with considerable input from TÜV SÜD BABT’s experts and provides guidance to applicants about meeting the specific requirements of the Direction. The scheme’s main requirements are that operators set appropriate internal targets to ensure that certain agreed performance standards are met and that they measure their performance against these targets to demonstrate to their Approval Body and to Ofcom that targets are being achieved in practice.